Refund policy

30-Day Return Policy

You may request a return within 30 days of delivery. To be eligible, the sleep mask must be unused, unworn, clean, and returned in its original packaging with proof of purchase.

Because sleep masks are personal-use items, opened or used products cannot be returned for hygiene reasons unless they arrived defective, damaged, or incorrect.

How to Request a Return

Please contact us through our Contact page before sending anything back. If your order arrived damaged, defective, or incorrect, contact us within 7 days of delivery and include clear photos of the product and packaging.

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect. Original shipping charges, if any, are non-refundable.

Refunds

We will inspect your return and notify you of the result. Approved refunds will be issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time.

Order Changes and Cancellations

Please contact us as soon as possible. We can only change or cancel an order before it has entered processing or shipment.

This policy does not limit any rights you may have under applicable consumer law.